Team members & roles
Bring your staff into your workspace so they can help manage shoots and customers. This page covers how to invite people, what each role can do, and how many team seats your plan includes.
You’ll find this under Team in your admin sidebar. Only workspace admins can manage the team.
Roles
There are two staff roles:
| Role | Can do | Cannot do |
|---|---|---|
| Admin | Everything — invite and remove team members, change workspace settings, billing, branding, and manage all shoots and customers | — |
| Team member | View and work with customers and shoots | Invite or remove members, or change workspace settings and billing |
Use Team member for staff who handle day-to-day delivery work, and keep Admin for the people who run the business and its billing.
Your customers are not team members — they’re a separate kind of account that only sees their own galleries. Adding, editing, and removing customers is covered in Managing customers; inviting a customer to a specific shoot is in Delivering a shoot.
Inviting a team member
- Go to Team and click Invite member.
- Enter their email and choose a role (Admin or Team member).
- Send the invite. You’ll also see a link you can copy and share directly if you prefer.
The invite link is valid for 72 hours. Staff accept by signing in with Google or Apple, or by choosing “Prefer a password? Set one instead” to create a password. If an invite expires before it’s accepted, use Resend invite from the team list.
While an invite is outstanding, the member shows as pending in your team list; once they accept, they become active.
Managing the team
From the Team page you can:
- Change a role — switch a member between Admin and Team member from the dropdown on their row.
- Resend an invite that hasn’t been accepted yet.
- Remove a member — revokes their access to the workspace.
For your own safety, you can’t change your own role or remove yourself — another admin has to do that.
Seat limits per plan
Each plan includes a set number of team seats. The workspace admin counts as one seat.
| Plan | Team members included |
|---|---|
| Starter | 1 (admin only) |
| Professional | 3 |
| Studio | 10 |
| Enterprise | Unlimited |
Team seats are a hard limit — when you reach your plan’s cap you’ll be prompted to upgrade before you can add another member. Removing a member frees a seat. See Pricing & overages for the full plan comparison.
What’s next
- Require staff to use two-factor sign-in → Account security & MFA
- Walk a shoot from upload to download → Delivering a shoot